The amazement revolution Seven customer service strategies to create an amazing customer (and employee) experience
(Book)
Author
Published
Austin, Tex. : Greenleaf Book Group Press, c2011.
Edition
1st ed.
Physical Desc
214 pages ; 24 cm.
Status
Description
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Copies
Location | Call Number | Status |
---|---|---|
Gilpin County Public Library - NONFICTION | 658.8 HYKEN | On Shelf |
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More Details
Published
Austin, Tex. : Greenleaf Book Group Press, c2011.
Format
Book
Edition
1st ed.
Language
English
Notes
Bibliography
Includes bibliographical references (p. 199-202) and indexes.
Description
A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.
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Citations
APA Citation, 7th Edition (style guide)
Hyken, S. (2011). The amazement revolution: Seven customer service strategies to create an amazing customer (and employee) experience . Greenleaf Book Group Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Hyken, Shep. 2011. The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience. Greenleaf Book Group Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Hyken, Shep. The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience Greenleaf Book Group Press, 2011.
MLA Citation, 9th Edition (style guide)Hyken, Shep. The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience Greenleaf Book Group Press, 2011.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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