Winning the service game
(Book)
Author
Contributors
Published
Boston, Mass. : Harvard Business School Press, c1995.
Physical Desc
xi, 295 pages : ill. ; 25 cm.
Status
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| Community College of Aurora - CentreTech - BOOKS | HF 5415.5 .S34 1995 | On Shelf |
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More Details
Published
Boston, Mass. : Harvard Business School Press, c1995.
Format
Book
Language
English
Notes
Bibliography
Includes bibliographical references (p. 261-283) and index.
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Citations
APA Citation, 7th Edition (style guide)
Schneider, B., & Bowen, D. E. (1995). Winning the service game . Harvard Business School Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Schneider, Benjamin, 1938- and David Earl. Bowen. 1995. Winning the Service Game. Harvard Business School Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Schneider, Benjamin, 1938- and David Earl. Bowen. Winning the Service Game Harvard Business School Press, 1995.
MLA Citation, 9th Edition (style guide)Schneider, Benjamin, and David Earl Bowen. Winning the Service Game Harvard Business School Press, 1995.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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