Through e-mails, letters, blog entries, and movie scripts, twelve-year-old Ruth, an American girl, and Ruby, an English one, discover that they are long-lost twins.

"The people who call End of the Line need hope. They need reassurance that life is worth living. But some are unlucky enough to get through to Laura. Laura doesn't want them to hope. She wants them to die. Laura hasn't had it easy: she's survived sickness and a difficult marriage only to find herself heading for forty, unsettled and angry. She doesn't love talking to people worse off than she is. She craves it. But now someone's on to her, Ryan, whose...